About the CiiRUS Training Program

CiiRUS offers comprehensive, ongoing consultations and training for you and your team. We pride ourselves on helping to maximize your productivity.

Each training program is customized for the customers on a case by case basis.

Onsite Personal Training: Our accredited system trainers visit your offices to show you how to make the best use of your software. Upon completion of training, you and your staff members will feel confident using CiiRUS as your Vacation Rental Software. (Additional Charges Apply)

E-Training / Webinars: You and your staff members can receive training wherever you are located in the world with our online training videos and online live webinars. This training option is very attractive because it covers all aspects of the system without incurring any out-of-pocket expenses. We encourage all staff members to watch each training video and register for the live webinars to stay up-to-date with new features.

One-on-one Training: Personalized training is available so you and your staff members can ask questions that pertain specifically to your company, train newly hired staff, or teach existing staff entirely new skills.

Our Training Sessions are split into eleven training sessions that cover all modules and features of CiiRUS:

Training Session One: CiiRUS System Setup

  • Downloading and Logging into the CiiRUS Application
  • Navigating throughout the System
  • Software Settings Assistant / Integrating to Credit Card Processors
  • Homework

Training Session Two: Adding and Configuring Properties

  • Adding Properties
  • Property Rates
  • Property Assistant Overview
  • Quick Property Setup
  • Homework

Training Session Three: Managing Owner Profiles and Creating Additional Booking Services

  • Manage Owners
  • Owner Portal
  • Cart Extras

Training Session Four: Manage Reservations

  • Booking Audit
  • Booking Manager

Training Session Five: Creating Quotes and Processing Reservations

  • Create Quotes
  • Processing Credit Card Payments
  • Bookings Schedule

Training Session Six: GuestPass and Creating Outbound Email Templates

  • GuestPass
  • Newsletters & Templates
  • eCiiGN

Training Session Seven: CRM- Marketing to your Guests

  • Manage People
  • Mandrill Integration
  • Emailers & Rules

Training Session Eight: Day to Day Operations

  • Reporting
  • Housekeeping Schedule
  • Inspection Module
  • Creating and Sending Work Orders
  • Service Logon

Training Session Nine: Creating and Finalizing Monthly Owner Statements

  • Owner Account Settings
  • Recurring Charges
  • Disburse Owner Amounts
  • Processing Cleans
  • Applying Work Orders to Statements
  • Finalizing Monthly Statements

Training Session Ten: Owner and Bill Payments

  • Setting up Utility Account Numbers
  • Bill Payments
  • Payments to / from Owners

Training Session Eleven: Tax and Bookkeeping Reports

  • Tax Reports
  • End of Month Bookkeeping Reports

              o Owner Account Balances

             o All Owner Accounts by Category

             o Work Order Margin

             o Cart Extra Margin

  • Booking List
  • Conclusion