The Offline Data Viewer
The offline data viewer can be used to access data when the internet connection is unavailable. This is where an Internet outage is known in advance. For example:
- A hurricane, earthquake or tornado warning is issued
- The Internet provider issues an advance Internet Outage notice
- You decide to manually backup your data locally on a regular basis
Please note: The offline data viewer requires a manual backup to a local computer in order to view the data off-line. (This is not an automatic backup procedure).
To download data locally go to:
Ciirus > Management Company > Copy Data Locally
To access the offline data viewer go to:
Windows Start > Ciirus > Offline Data Viewer
If an Internet connection is unavailable, you can also attempt to connect Ciirus to access live data, by using a cell phone as a hotspot.
Limitations of the offline data viewer:
Data is read only, data cannot be saved to the offline data viewer
Limited Available data:
- Owner details
- Property details
- Bookings
- Cleans
- Work orders
- Contacts
- Schedule
If Internet is unavailable, the following are Not affected:
- Websites and booking engines are live
- Owners with internet connection can access the owner portals
- Guest portals are active
- Notifications and Scheduled CRM emails are sent as normal
- Home automation active (if the home has network access)
- Housekeeping and maintenance can access the portal (if they have internet access)
- Staff that have Internet access from other locations, can fully access the system as normal
Please note: The above does not affect the live online (live) data backups, live data is automatically backed up to the backup servers as normal.
How to Use the Offline Data Viewer
To download data locally, go to:
Ciirus > Management Company > Copy Data Locally
To access the Offline Data Viewer:
Limited Available Data
Data is read only, data cannot be saved to the offline data viewer.
- Owner details
- Property details
- Bookings
- Cleans
- Work orders
- Contacts
- Schedule