The Offline Data Viewer

The offline data viewer can be used to access data when the internet connection is unavailable. This is where an Internet outage is known in advance. For example:

  • A hurricane, earthquake or tornado warning is issued
  • The Internet provider issues an advance Internet Outage notice
  • You decide to manually backup your data locally on a regular basis

Please note: The offline data viewer requires a manual backup to a local computer in order to view the data off-line. (This is not an automatic backup procedure).

To download data locally go to:

Ciirus > Management Company > Copy Data Locally

To access the offline data viewer go to:

Windows Start > Ciirus > Offline Data Viewer

If an Internet connection is unavailable, you can also attempt to connect Ciirus to access live data, by using a cell phone as a hotspot.

Limitations of the offline data viewer:

Data is read only, data cannot be saved to the offline data viewer

Limited Available data:

  • Owner details
  • Property details
  • Bookings
  • Cleans
  • Work orders
  • Contacts
  • Schedule

If Internet is unavailable, the following are Not affected:

  • Websites and booking engines are live
  • Owners with internet connection can access the owner portals
  • Guest portals are active
  • Notifications and Scheduled CRM emails are sent as normal
  • Home automation active (if the home has network access)
  • Housekeeping and maintenance can access the portal (if they have internet access)
  • Staff that have Internet access from other locations, can fully access the system as normal

Please note: The above does not affect the live online (live) data backups, live data is automatically backed up to the backup servers as normal.

 

How to Use the Offline Data Viewer

To download data locally, go to:

Ciirus > Management Company > Copy Data Locally

How to Use the Offline Data Viewer

Data Backup

After reading and understanding the information, select yes to copy data.

Data Backup

To access the Offline Data Viewer:

To access the offline data viewer Go to:

Windows Start > Ciirus > Offline Data Viewer

 

To access the Offline Data Viewer:

Limited Available Data

Data is read only, data cannot be saved to the offline data viewer.

  • Owner details
  • Property details
  • Bookings
  • Cleans
  • Work orders
  • Contacts
  • Schedule