Email Tokens List

“Tokens" are used to create content for email templates. A Token is a placeholder for real Data. For example, the Token [bookingid] would display the actual booking id of a reservation.

Management Company > CRM > Newsletters & Templates > [edit or create a newsletter]

Below is a list of available Tokens.

 

Home Owner
                   
Owner Details Full name [name]
Owner Details First name [firstname]
Owner Details Last name [lastname]
Owner Details Owner account payment link [paymenturl]

Email Quote Template
                                                                         
Quote Email Veritcal image list [imagelist]
Quote Email Guest name [guestname]
Quote Email Quote reference [quotereference]
Quote Email Property title [propertytitle]
Quote Email Property ID [propertyid]
Quote Email Arrival date [arrivaldate]
Quote Email Departure date [departuredate]
Quote Email Number of nights [numnights]
Quote Email Pool heat [ph]
Quote Email Your website domain name [domain]
Quote Email Table showing quote details [quote]
Quote Email Link to property on your website [propertylink]
Quote Email Your email address [companyemail]
Quote Email Your telephone number [companytelephone]
                                     

Guest Booking Confirmation
                                                                                                                                                                                                                                                                                                                                                                                                                                       
Booking Details Arrival Date [arrivaldate]
Booking Details Arrival Information [arrivalinfo]
Booking Details Arrival Time [arrivaltime]
Booking Details AOA category of the booking [bookingaoacategory]
Booking Details Booking Category Code [bookingcategorycode]
Booking Details Booking Category Desription [bookingcategorydescription]
Booking Details Booking Comments [bookingcomments]**
Booking Details Booking agent, from your Contacts [bookingcontact]
Booking Details Booking ID [bookingid]
Booking Details Departure Date [departuredate]
Booking Details Departure Information [departureinfo]
Booking Details Departure Time [departuretime]
Booking Details Guest Portal password [guestportalpassword]
Booking Details Guest Portal username [guestportalusername]
Booking Details Number of Guests [numguests]
Booking Details Number of Nights [numnights]
Booking Details Original booking ref [originalbookingref]
Booking Details Pool Heat (Yes / No) [poolheat]
Booking Details Supplier / Agent Ref [supplierref]
Financial Details Amount paid by guest to date [amountpaid]
Financial Details Remaining balance due [balancedue]
Financial Details Balance due date [balanceduedate]
Financial Details Link to credit card pagment page [cclink]
Financial Details Currency Code (e.g. USD) [currencycode]
Financial Details Currency Name (e.g. US Dollar) [currencyname]
Financial Details Currency Symbol (e.g. $) [currencysymbol]
Financial Details Down payment amount (online booker) [downpayment]
Financial Details Link to down payment page URL [downpaymenturl]
Financial Details Amount of latest payment [lastpaymentreceived]
Financial Details Amount owner will get after MC amount [owneramount]
Financial Details Table of Guest Payments Received [payments]
Financial Details Table of Pricing Details / Extras [pricing]
Financial Details Link to security deposit payment page URL [securitydepositurl]
Financial Details ID of security deposit [securitydepositid]
Financial Details Security deposit description [securitydepositdescription]
Financial Details Amount of security deposit [securitydepositamount]
Financial Details Security deposit required? [securitydepositrequired]
Financial Details Grand total excluding tax [totalextax]
Financial Details Grand Total including tax [totalinctax]
Financial Details Total Tax [totaltax]
Guest Details Guest Address [guestaddress]
Guest Details Guest Email address [guestemail]
Guest Details Guest name [guestname]
Guest Details Guest Telephone Number [guesttelephone]
Other Todays Date [date]
Other Default method chosen by guest [paymentmethod]
Other URL to Terms & Conditions [termsurl]
Owner Details Owner Name (First Last) [ownername]
Property Details Alarm code [ac]
Property Details After hours code [afterhourscode]
Property Details Arrival and departure info [arrivaldeparturedetails]
Property Details Beach access code [beachaccesscode]
Property Details Bedrooms [bedrooms]
Property Details Free text Community / Resort [communityresort]
Property Details Fitness room code [fitnessroomcode]
Property Details Garage code [garagecode]
Property Details Gate code [gc]
Property Details Vertical Image List [imagelist]
Property Details Lock box code [lbc]
Property Details Lobby code [lobbycode]
Property Details Media room code [mediaroomcode]
Property Details Plain text property description [plaintextpropertydescription]
Property Details Pool access code [poolaccesscode]
Property Details Property Address [propertyaddress]
Property Details AOA category of property [propertyaoacategory]
Property Details Property community [propertycommunity]
Property Details Property ID [propertyid]
Property Details Website link to this property [propertylink]
Property Details Property Name (as you know it) [propertyname]
Property Details Property Telephone [propertytelephone]
Property Details Property Name as on Website [propertytitle]
Property Details Max Number of Guests [sleeps]
Property Details Wi-fi network name [wifiname]
Property Details Wi-fi network code [wificode]
Your Company / Owner Details Your MC Address [companyaddress]
Your Company / Owner Details Your MC Email Address [companyemail]
Your Company / Owner Details Your MC company name [companyname]
Your Company / Owner Details Your MC Telephone Number [companytelephone]
Your Company / Owner Details URL to your website domain [domain]
Your Company / Owner Details MC Footer text (as defined in General Settings) [footer]
Your Company / Owner Details Guest Portal URL [guestportalurl]
Your Company / Owner Details MC logo  [logo]
Your Company / Owner Details Property Owner Address [owneraddress]
Your Company / Owner Details Property Owner Email [owneremail]
Your Company / Owner Details Property Owner Telephone [ownertelephone]

Owner Booking Confirmation
                                                                                                                                                                                                                                                                                                                                                                                                                                       
Booking Details Arrival Date [arrivaldate]
Booking Details Arrival Information [arrivalinfo]
Booking Details Arrival Time [arrivaltime]
Booking Details AOA category of the booking [bookingaoacategory]
Booking Details Booking Category Code [bookingcategorycode]
Booking Details Booking Category Desription [bookingcategorydescription]
Booking Details Booking Comments [bookingcomments]**
Booking Details Booking agent, from your Contacts [bookingcontact]
Booking Details Booking ID [bookingid]
Booking Details Departure Date [departuredate]
Booking Details Departure Information [departureinfo]
Booking Details Departure Time [departuretime]
Booking Details Guest Portal password [guestportalpassword]
Booking Details Guest Portal username [guestportalusername]
Booking Details Number of Guests [numguests]
Booking Details Number of Nights [numnights]
Booking Details Original booking ref [originalbookingref]
Booking Details Pool Heat (Yes / No) [poolheat]
Booking Details Supplier / Agent Ref [supplierref]
Financial Details Amount paid by guest to date [amountpaid]
Financial Details Remaining balance due [balancedue]
Financial Details Balance due date [balanceduedate]
Financial Details Link to credit card pagment page [cclink]
Financial Details Currency Code (e.g. USD) [currencycode]
Financial Details Currency Name (e.g. US Dollar) [currencyname]
Financial Details Currency Symbol (e.g. $) [currencysymbol]
Financial Details Down payment amount (online booker) [downpayment]
Financial Details Link to down payment page URL [downpaymenturl]
Financial Details Amount of latest payment [lastpaymentreceived]
Financial Details Amount owner will get after MC amount [owneramount]
Financial Details Table of Guest Payments Received [payments]
Financial Details Table of Pricing Details / Extras [pricing]
Financial Details Link to security deposit payment page URL [securitydepositurl]
Financial Details ID of security deposit [securitydepositid]
Financial Details Security deposit description [securitydepositdescription]
Financial Details Amount of security deposit [securitydepositamount]
Financial Details Security deposit required? [securitydepositrequired]
Financial Details Grand total excluding tax [totalextax]
Financial Details Grand Total including tax [totalinctax]
Financial Details Total Tax [totaltax]
Guest Details Guest Address [guestaddress]
Guest Details Guest Email address [guestemail]
Guest Details Guest name [guestname]
Guest Details Guest Telephone Number [guesttelephone]
Other Todays Date [date]
Other Default method chosen by guest [paymentmethod]
Other URL to Terms & Conditions [termsurl]
Owner Details Owner Name (First Last) [ownername]
Property Details Alarm code [ac]
Property Details After hours code [afterhourscode]
Property Details Arrival and departure info [arrivaldeparturedetails]
Property Details Beach access code [beachaccesscode]
Property Details Bedrooms [bedrooms]
Property Details Free text Community / Resort [communityresort]
Property Details Fitness room code [fitnessroomcode]
Property Details Garage code [garagecode]
Property Details Gate code [gc]
Property Details Vertical Image List [imagelist]
Property Details Lock box code [lbc]
Property Details Lobby code [lobbycode]
Property Details Media room code [mediaroomcode]
Property Details Plain text property description [plaintextpropertydescription]
Property Details Pool access code [poolaccesscode]
Property Details Property Address [propertyaddress]
Property Details AOA category of property [propertyaoacategory]
Property Details Property community [propertycommunity]
Property Details Property ID [propertyid]
Property Details Website link to this property [propertylink]
Property Details Property Name (as you know it) [propertyname]
Property Details Property Telephone [propertytelephone]
Property Details Property Name as on Website [propertytitle]
Property Details Max Number of Guests [sleeps]
Property Details Wi-fi network name [wifiname]
Property Details Wi-fi network code [wificode]
Your Company / Owner Details Your MC Address [companyaddress]
Your Company / Owner Details Your MC Email Address [companyemail]
Your Company / Owner Details Your MC company name [companyname]
Your Company / Owner Details Your MC Telephone Number [companytelephone]
Your Company / Owner Details URL to your website domain [domain]
Your Company / Owner Details MC Footer text (as defined in General Settings) [footer]
Your Company / Owner Details Guest Portal URL [guestportalurl]
Your Company / Owner Details MC logo  [logo]
Your Company / Owner Details Property Owner Address [owneraddress]
Your Company / Owner Details Property Owner Email [owneremail]
Your Company / Owner Details Property Owner Telephone [ownertelephone]

Payment Reminder
                                                               
Balance Due  Reminder Full name [name]
Balance Due Reminder Arrival date [arrivaldate]
Balance Due Reminder Departure date [departuredate]
Balance Due Reminder Property ID [propertyid]
Balance Due Reminder Property name [propertyname]
Balance Due Reminder Bedrooms [bedrooms]
Balance Due Reminder Booking ID [bookingid]
Balance Due Reminder Balance due date [bdd{dd MMM yyyy}]
Balance Due Reminder Booking total inc tax [totalinxtax]
Balance Due Reminder Card payment link [cclink]
Balance Due Reminder Amount paid [amountpaid]
Balance Due Reminder Balance due [balancedue]
Balance Due Reminder Table of payments made to date [payments]

CRM Template
                                                                                                                                                                                                                                                                                                                                                                                 
Booking Details Arrival date [ad{dd MMM yyyy}]
Booking Details Arrival time [arrivaltime]
Booking Details Departure date [dd{dd MMM yyyy}]
Booking Details Departure time [departuretime]
Booking Details Number of nights [nights]
Booking Details Booking ID [bookingid]
Booking Details Arrival information [arrivalinfo]
Booking Details Booking cateogry code [bookingcategorycode]
Booking Details Booking category description [bookingcategorydescription]
Booking Details Pool heat Y/N [poolheat]
Booking Details Supplier ref [supplierref]
Booking Details List of extras [extras]
Booking Details Original AOA category of booking [bookingaoacategory]
Company Details Company Address [companyaddress]
Company Details Company Email [companyemail]
Company Details Company Name [companyname]
Company Details Company telephone [companytelephone]
Company Details Company default domain name [domain]
Company Details Company domain HTML [domainnamehtml]
Company Details Company logo [logo]
Financials Total amount ex tax [totalextax]
Financials Total tax [totaltax]
Financials Total amount inc tax [totalinctax]
Financials Amount paid by guest [amountpaid]
Financials Balance amount due [balancedue]
Financials List of payments received [paymentsreceived{dd MMM yyyy}]
Financials Credit card payment link [cclink]
Financials Currency code [currencycode]
Financials Currency name [currencyname]
Financials Currency Symbol [currencysymbol]
Financials Balance due date [bdd{dd MMM yyyy}]
General Todays date [date{dd MMM yyyy}]
General Supersite agent company name [ssagentcompanyname]
General Supersite agent address [supersiteagentaddress]
Guest / Contact Details Guest ID (Contact mailer only) [guestid]
Guest / Contact Details Date of Birth (Contact mailer only) [dateofbirth{dd MMM yyyy}]
Guest / Contact Details Anniversary date [anniversary{dd MMM yyyy}]
Guest / Contact Details Guest address [guestaddress]
Guest / Contact Details Guest email [guestemail]
Guest / Contact Details Guest title [guesttitle]
Guest / Contact Details Guest first name [guestfirstname]
Guest / Contact Details Guest last name [guestlastname]
Guest / Contact Details Guest full name [guestfullname]
Guest / Contact Details Guest telephone [guesttelephone]
Guest Portal Portal URL [guestportalurl]
Guest Portal Portal username [guestportalusername]
Guest Portal Portal password [guestportalpassword]
Owner Details Owner full name [ownerfullname]
Owner Details Owner first name [ownerfirstname]
Owner Details Owner last name [ownerlastname]
Owner Details Owner address [owneraddress]
Owner Details Owner email [owneremail]
Owner Details Owner phone [ownertelephone]
Property Details Property ID [propertyid]
Property Details Lock box code [lbc]
Property Details Gate code [gc]
Property Details Alarm code [ac]
Property Details Arrival / departure details [arrivaldeparturedetails]
Property Details Num bedrooms [bedrooms]
Property Details Num bathrooms [bathrooms]
Property Details Num Sleeps [sleeps]
Property Details Property address [propertyaddress]
Property Details Property name (MC Property Name) [propertyname]
Property Details Property title (as on website) [propertytitle]
Property Details Property URL [propertyurl]
Property Details Property telephone number [propertytelephone]
Property Details Wifi network name [wifiname]
Property Details Wifi password / code [wificode]
Property Details Top image HTML [topimagehtml]
Property Details Top image URL [topimageurl]
Property Details Vertical image list [verticalimages]
Property Details Horizontal Image list [horizontalimages]
Property Details Terms & Conditions URL [termsurl]
Property Details AOA category of property [propertyaoacategory]

eCiiGN GRA
                                                                                                                                                                                                                                                                                                                                                                                                                                                           
Booking Details Arrival Date [arrivaldate]
Booking Details Arrival Information [arrivalinfo]
Booking Details Arrival Time [arrivaltime]
Booking Details AOA category of the booking [bookingaoacategory]
Booking Details Booking Category Code [bookingcategorycode]
Booking Details Booking Category Desription [bookingcategorydescription]
Booking Details Booking Comments [bookingcomments]**
Booking Details Booking agent, from your Contacts [bookingcontact]
Booking Details Booking ID [bookingid]
Booking Details Departure Date [departuredate]
Booking Details Departure Information [departureinfo]
Booking Details Departure Time [departuretime]
Booking Details Guest Portal password [guestportalpassword]
Booking Details Guest Portal username [guestportalusername]
Booking Details Number of Guests [numguests]
Booking Details Number of Nights [numnights]
Booking Details Original booking ref [originalbookingref]
Booking Details Pool Heat (Yes / No) [poolheat]
Booking Details Supplier / Agent Ref [supplierref]
E-Signature Details eCiign signature [signature]
E-Signature Details eCiign initials [initials]
E-Signature Details eCiign signature date [signaturedate]
E-Signature Details eCiign check box [checkbox]
Financial Details Amount paid by guest to date [amountpaid]
Financial Details Remaining balance due [balancedue]
Financial Details Balance due date [balanceduedate]
Financial Details Link to credit card pagment page [cclink]
Financial Details Currency Code (e.g. USD) [currencycode]
Financial Details Currency Name (e.g. US Dollar) [currencyname]
Financial Details Currency Symbol (e.g. $) [currencysymbol]
Financial Details Down payment amount (online booker) [downpayment]
Financial Details Link to down payment page URL [downpaymenturl]
Financial Details Amount of latest payment [lastpaymentreceived]
Financial Details Amount owner will get after MC amount [owneramount]
Financial Details Table of Guest Payments Received [payments]
Financial Details Table of Pricing Details / Extras [pricing]
Financial Details Link to security deposit payment page URL [securitydepositurl]
Financial Details ID of security deposit [securitydepositid]
Financial Details Security deposit description [securitydepositdescription]
Financial Details Amount of security deposit [securitydepositamount]
Financial Details Security deposit required? [securitydepositrequired]
Financial Details Grand total excluding tax [totalextax]
Financial Details Grand Total including tax [totalinctax]
Financial Details Total Tax [totaltax]
Guest Details Guest Address [guestaddress]
Guest Details Guest Email address [guestemail]
Guest Details Guest name [guestname]
Guest Details Guest Telephone Number [guesttelephone]
Other Todays Date [date]
Other Default method chosen by guest [paymentmethod]
Other URL to Terms & Conditions [termsurl]
Owner Details Owner Name (First Last) [ownername]
Property Details Alarm code [ac]
Property Details After hours code [afterhourscode]
Property Details Arrival and departure info [arrivaldeparturedetails]
Property Details Beach access code [beachaccesscode]
Property Details Bedrooms [bedrooms]
Property Details Free text Community / Resort [communityresort]
Property Details Fitness room code [fitnessroomcode]
Property Details Garage code [garagecode]
Property Details Gate code [gc]
Property Details Vertical Image List [imagelist]
Property Details Lock box code [lbc]
Property Details Lobby code [lobbycode]
Property Details Media room code [mediaroomcode]
Property Details Plain text property description [plaintextpropertydescription]
Property Details Pool access code [poolaccesscode]
Property Details Property Address [propertyaddress]
Property Details AOA category of property [propertyaoacategory]
Property Details Property community [propertycommunity]
Property Details Property ID [propertyid]
Property Details Website link to this property [propertylink]
Property Details Property Name (as you know it) [propertyname]
Property Details Property Telephone [propertytelephone]
Property Details Property Name as on Website [propertytitle]
Property Details Max Number of Guests [sleeps]
Property Details Wi-fi network name [wifiname]
Property Details Wi-fi network code [wificode]
Your Company / Owner Details Your MC Address [companyaddress]
Your Company / Owner Details Your MC Email Address [companyemail]
Your Company / Owner Details Your MC company name [companyname]
Your Company / Owner Details Your MC Telephone Number [companytelephone]
Your Company / Owner Details URL to your website domain [domain]
Your Company / Owner Details MC Footer text (as defined in General Settings) [footer]
Your Company / Owner Details Guest Portal URL [guestportalurl]
Your Company / Owner Details MC logo  [logo]
Your Company / Owner Details Property Owner Address [owneraddress]
Your Company / Owner Details Property Owner Email [owneremail]
Your Company / Owner Details Property Owner Telephone [ownertelephone]

eCiiGN PoA
                                                                                                       
E-Signature Details eCiign signature [signature]
E-Signature Details eCiign initials [initials]
E-Signature Details eCiign signature date [signaturedate]
E-Signature Details eCiign check box [checkbox]
E-Signature Details Contract expiry date [expirydate{dd MMM yyyy}]
General / Company Todays date [date{dd MMM yyyy}]
General / Company Your company address [companyaddress]
General / Company Your company email [companyemail]
General / Company Your company name [companyname]
General / Company Your company telephone [companytelephone]
General / Company Your default website URL [domain]
General / Company Footer text [footer]
General / Company Your company logo [logo]
Owner Details Owner name (First Last) [ownername]
Owner Details Owner address [owneraddress]
Owner Details Owner email [owneremail]
Owner Details Owner telephone [ownertelephone]
Property Details Property address [propertyaddress]
Property Details Property ID [propertyid]
Property Details Property name [propertyname]
Property Details Rent ready date [rentreadydate{dd MMM yyyy}]

eCiiGN Management Contract
                                                                                                       
E-Signature Details eCiign signature [signature]
E-Signature Details eCiign initials [initials]
E-Signature Details eCiign signature date [signaturedate]
E-Signature Details eCiign check box [checkbox]
E-Signature Details Contract expiry date [expirydate{dd MMM yyyy}]
General / Company Todays date [date{ddMMMyyyy}]
General / Company Your company address [companyaddress]
General / Company Your company email [companyemail]
General / Company Your company name [companyname]
General / Company Your company telephone [companytelephone]
General / Company Your default website URL [domain]
General / Company Footer text [footer]
General / Company Your company logo [logo]
Owner Details Owner name (First Last) [ownername]
Owner Details Owner address [owneraddress]
Owner Details Owner email [owneremail]
Owner Details Owner telephone [ownertelephone]
Property Details Property address [propertyaddress]
Property Details Property ID [propertyid]
Property Details Property name [propertyname]
Property Details Rent ready date [rentreadydate{dd MMM yyyy}]

eCiiGN RSA
                                                                                   
Agent Details Agent company address [agentcompanyaddress]
Agent Details Agent company name [agentcompanyname]
Agent Details Agent company email [agentcompanyemail]
Agent Details Agent contact name [agentfullname]
E-Signature Details eCiign signature [signature]
E-Signature Details eCiign initials [initials]
E-Signature Details eCiign signature date [signaturedate]
E-Signature Details eCiign check box [checkbox]
E-Signature Details Contract expiry date [expirydate{dd MMM yyyy}]
General / Company Todays date [date{dd MMM yyy}]
General / Company Your company address [companyaddress]
General / Company Your company email [companyemail]
General / Company Your company name [companyname]
General / Company Your company telephone [companytelephone]
General / Company Your default website URL [domain]
General / Company Footer text [footer]
General / Company Your company logo [logo]

eCiiGN CC Auth Form
                                                                                   
E-Signature Details eCiign signature [signature]
E-Signature Details eCiign initials [initials]
E-Signature Details eCiign signature date [signaturedate]
E-Signature Details eCiign check box [checkbox]
E-Signature Details Contract expiry date [expirydate{dd MMM yyyy}]
General / Company Todays date [date{dd MMM yyy}]
General / Company Your company address [companyaddress]
General / Company Your company email [companyemail]
General / Company Your company name [companyname]
General / Company Your company telephone [companytelephone]
General / Company Your default website URL [domain]
General / Company Footer text [footer]
General / Company Your company logo [logo]
Owner Details Owner name (First Last) [ownername]
Owner Details Owner address [owneraddress]
Owner Details Owner email [owneremail]
Owner Details Owner telephone [ownertelephone]

eCiiGN NDA
                                                                               
E-Signature Details eCiign signature [signature]
E-Signature Details eCiign initials [initials]
E-Signature Details eCiign signature date [signaturedate]
E-Signature Details eCiign check box [checkbox]
E-Signature Details Contract expiry date [expirydate{dd MMM yyyy}]
General / Company Todays date [date{dd MMM yyyy}]
General / Company Your company address [companyaddress]
General / Company Your company email [companyemail]
General / Company Your company name [companyname]
General / Company Your company telephone [companytelephone]
General / Company Your default website URL [domain]
General / Company Footer text [footer]
General / Company Your company logo [logo]
Staff Details Staff ID [staffid]
Staff Details Staff email address [staffemailaddress]
Staff Details Staff name [staffname]

eCiiGN Work Order Approval
                                                                                                                       
E-Signature Details eCiign signature [signature]
E-Signature Details eCiign initials [initials]
E-Signature Details eCiign signature date [signaturedate]
E-Signature Details eCiign check box [checkbox]
E-Signature Details Contract expiry date [expirydate{dd MMM yyyy}]
General / Company Todays date [date{dd MMM yyyy}]
General / Company Your company address [companyaddress]
General / Company Your company email [companyemail]
General / Company Your company name [companyname]
General / Company Your company telephone [companytelephone]
General / Company Your default website URL [domain]
General / Company Footer text [footer]
General / Company Your company logo [logo]
Owner Details Owner name (First Last) [ownername]
Owner Details Owner address [owneraddress]
Owner Details Owner email [owneremail]
Owner Details Owner telephone [ownertelephone]
Property Details Property address [propertyaddress]
Property Details Property ID [propertyid]
Property Details Property name [propertyname]
Property Details Rent ready date [rentreadydate{dd MMM yyyy}]
Work Order Details Work order ID [workorderid]
Work Order Details Work order description [workorderdescription]
Work Order Details Work order amount (to owner) [workorderamount]