Frequently Asked Questions
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Owners & Homes FAQ
- How Do I Delete an Owner?
- Is It Possible to Retrieve a Deleted Owner, Property, or Booking?
- I’m Trying to Add My Property’s Location from the Drop-down Menus, but the Location I’m Looking for isn’t There.
- I Have a Property that isn’t Appearing Online When I Want It to.
- Why is My Property’s Name Different Online Than It is in My CiiRUS Property Chooser?
- I Have New Style Description Pages on All of My Properties, but I Just Added a New Property, and It Has the Old Style. How Do I Update These?
- How Can I Embed a 360 degree Video, or Video Tour to My Description Pages?
- I’ve Just Made Numerous Changes to a Property, but None of Them are Showing Online. Why?
- How Do I Upload Images?
- How Do I Add an AOA Property?
- How Do I Configure a Description?
- Why Do I Have Multiple Descriptions?
- How Do I Set-up Locations in an Account?
- How Do Locations Work?
- How Do I Set the Location of a Property?