To automatically process payments, you need to have a valid credit card on file for each guest. Typically, the guest's credit card information will be automatically imported into CiiRUS for online bookings. However, for direct bookings that you have manually added to the system, or if you need to obtain an additional payment method, you will need to add the guest's credit card information yourself.
Where to go
To add a payment method, locate the applicable reservation and open the Reservation Folio:
Add a payment method
Scroll down to the "Take Payments' section within the financials tab of the Reservation Folio. Select "Payment Actions" > "View Payment Methods."
From the popup window, select the "Add+" icon to add a new credit card and then fill out the credit card details:
From the grid, you can set a card as the default card on file or edit the details if needed. The default card on file will be used for any payments that are processed automatically.
