There might be instances when you require payment from an owner for ongoing property expenses or a home renovation project. CiiRUS is equipped to handle the collection of owner payments, ensuring that the owner's account remains in a positive balance.
Payments can be collected in one batch for multiple owners or individually on a per-owner basis.
To ensure the successful processing of owner payments, please ensure that a credit card has been linked to the owner profile(s). For further details, refer to this article: https://ciirusone.screenstepslive.com/s/24800/a/1707389-manage-owner-payment-methods
Where To Go
Accounting
Bookkeeping Reports
Owner Collections
Steps to Collect
Select the Unit Status
If necessary, input 'Filter by Availability'
Apply Filters
Actions > Batch Owner Payments
Specify to 'Take Month End Amount Due' or 'Take Todays Amount'
Choose 'Take Payment Now,' which will promptly process the credit cards on file as separate transactions OR choose 'Take Payment Later' which will create pending credit card transactions to process at your own convenience
Select which owners to take payment
Select "Process" to commence the batch processing and the Batch Owner Processing Log will appear to display the payment status'
