CiiRUS allows you to send rental agreements to guests for signature. You can send a rental agreement on-demand from the reservation or you can set up an automation rule to automatically send the agreement.
First, learn how to set up eCiiGN documents using the Template Builder and the prerequisites to using the eCiiGN module. Then follow the steps in this article to send the rental agreement to your guests.
What is a rental agreement?
A guest rental agreement is a contract between a property manager and a renter that outlines the terms and conditions of a stay at a rental property.
A guest rental agreement typically includes the following information:
The names of the owner and renter
The dates of the stay
The address of the rental unit
The rental rate
Any applicable cleaning fees or other fees
The security deposit (if required)
The cancellation policy
The house rules
The signatures of the property manager and renter
How to send a rental agreement on-demand
You can send a rental agreement directly from the Reservation Folio.
Locate the applicable reservation > Open the Reservation Folio
Select the "Files" tab
To send the rental agreement, click on "New Document" and a popup window will appear to specify the details.
Choose the template, verify the email recipient (defaults to the guest's email), and enter a message to go along with the document. When you're ready, click the "Add" button to send the new document.
Once the rental agreement has been sent, it'll appear in the eCiiGN documents section within the Reservation Folio. You'll be able to see once it's signed by the guest and the date that they signed it. Once signed, you'll also be able to see a copy of the signed agreement.
Automating a rental agreement email
Rather than sending the rental agreement on-demand from the reservation, you can set up a rule in the Automation Rules module. For example, you could create a rule for the system to send the agreement on the date booked for the guest to sign.
Please click here to read the article on setting up an automation rule.
Once the email has been sent automatically by the system, you'll see the document in the Files tab within the Reservation Folio. You'll be able to see once it's signed by the guest and the date that they signed it. Once signed, you'll also be able to see a copy of the signed agreement.
