Airbnb now allows hosts to offer a discounted, non-refundable rate alongside the standard rate. This option helps you attract more guests while protecting your revenue from last-minute cancellations.
What Is the Non-Refundable Option?
The non-refundable rate appears as a discounted price in Airbnb search results. Guests can choose between:
Standard Rate – follows your regular cancellation policy.
Non-Refundable Rate – discounted upfront but cannot be refunded if canceled.
💡 Tip: This discount is applied on top of your existing rates and policies, and typically ranges around 10% off the base rate.
How It Works
You set your non-refundable discount (for example, 10%).
Airbnb shows both the standard and discounted prices.
Guests can choose the non-refundable option during checkout.
If a guest cancels, you keep your payout for all booked nights (minus the cleaning fee if canceled before check-in).
The non-refundable rate applies only to standard bookings (not pre-approvals or special offers).
Booking Window by Cancellation Policy
Guests can book your non-refundable rate up until your cancellation policy’s cutoff:
Policy Type | Guests Can Book Until… |
Flexible | 1 day before check-in |
Moderate | 5 days before check-in |
Limited | 14 days before check-in |
Firm | 30 days before check-in |
Strict | 14 days before check-in |
Setting the Non-Refundable Discount in CiiRUS
Follow these simple steps to set up your non-refundable rate directly in CiiRUS:
Navigate to Connections > Channel Manager > Airbnb.
Locate the Non-Refundable Discount column.
Enter your desired discount as a decimal value:
0.90= 10% off0.80= 20% off
Click Save.
Your settings will automatically sync to Airbnb, and your listing will now display both rate options—your standard rate and the discounted non-refundable rate.
Why Offer a Non-Refundable Rate?
Offering a non-refundable discount helps you:
Increase your listing’s visibility and competitiveness
Secure guaranteed revenue for last-minute bookings
Reduce loss from cancellations