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Setting up owner notifications
Setting up owner notifications
Updated over 4 months ago

You can use the Advanced Notifications module to set up system notifications to send to your owners. You can choose how you want to deliver the notifications (email, SMS, and/or browser push alert).

Currently, the following two notifications can be automatically sent to the owner:

  1. When a new reservation is added to the owner's unit.

  2. When a reservation is cancelled in the owner's unit.

The system notifications are hardcoded in the backend and can't be modified. However, you can set up custom messages through the Template Builder and Automation Rules.

Enabling notifications

To enable the system notifications, go to:

  1. Owners & Listings > Owner Profiles

  2. Click the ellipses icon to open the menu and select "Notifications"

Select whether a given notification should be sent to a user by one, two, or all three delivery methods by using the checkboxes:

Use the checkboxes on the gray category rows to enable all notifications for a given category:

Once satisfied with the selections, press the blue "OK" button to save and close the menu. Notifications will now be delivered for the selected events using the given delivery methods.

We understand that not everyone has the same notification preferences. That's why you can enable notifications for each individual owner. Repeat these steps for each applicable owner that you want to enable notifications for.

Email preview

Here is a preview of the email notification that will be sent to the owner when a new reservation is added to their unit:

Here is a preview of the email notification that will be sent to the owner when a reservation is cancelled their unit:

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