What is a Lock-Off Unit?
A lock-off unit combines one or more bedrooms that could be rented as a whole unit or as an individual bedroom.
In CiiRUS, there are two types of lock-off units:
Parent Unit: This is the “master unit/listing” and is made up of/equal to the number of the child units.
Child Unit: This is the individual units/listings that make up the parent unit.
For example:
A Two Bedroom Unit will have a total of three separate listings.
Listing One: "2 Bedroom Beautiful Home with Pool" - this is the "Parent" unit/listing where the guest books the entire home)
Listing Two: "Unit A - 1 Bedroom with Pool" - this is the first child unit
Listing Three: "Unit B - 1 Bedroom with Pool" - this is the second child unit
If the entire unit is booked, the system will auto-block the individual bedrooms. However, if the guest books one of the individual bedrooms, the system will auto-block the entire unit, but will leave the other one-bedroom unit open for another potential booking.
This style of inventory maximizes occupancy by allowing 2 separate reservations placed into one unit.
If this style of booking applies to your business, please contact the Service & Support Team to enable the lock-off module for your account. Once enabled, proceed with the rest of the steps in this User Guide to complete set-up.
Add parent unit
First, add and configure the parent lock-off unit.
To do this, go to:
Owners & Listings
Listings > Listing Assistant
Next, add the parent unit using the Listing Assistant:
Select "Add New Listing"
Either select an existing owner or create a new owner
Enter the listing name for internal reference.
Click the check-box, ‘Will this be a parent lock-off listing?’ (It is important to check this box before proceeding to the next step as this setting can only be enabled at this time) > Click "Add Listing"
You can now follow the Listing Assistant to configure the unit to it's fullest extent! Make sure the selected unit in the drop-down menu at the top is the one you want to edit.
As you fill out various information about the home, mark the red circles as complete to turn them green, and watch your set-up progress climb! The higher the setup progress on a listing, the better your odds of converting high-value bookings when you go to market.
Add children listings
Next, add the individual children units using the Listing Assistant:
Select "Add New Listing"
Either select an existing owner or create a new owner
Enter the listing name for internal reference.
Click "Add Listing"
Please make sure NOT to click the box that says, “Will this be a parent lock-off property?” when creating the child units. This only has to be enabled for the parent listing.
Repeat these steps to add any other children units.
Assign the parent unit to the children units
Once the parent and child units have been created, the next step is to establish the relationship between them. To do this, the parent unit will be assigned to each applicable child unit.
To assign the parent unit:
Go to Owners & Listings > Listings > Listing Assistant
Select the first child unit from the Unit Chooser
On the Listing Assistant menu, select Unit Setup Types from the Specific Unit Setup section
Under “Lock-off Unit,” select the name of the parent unit for this child unit
Repeat this step to assign the parent unit to any other child units from the Listing Assistant.
This is how the system connects the child unit to the parent so when a booking is made in the parent property, the system can automatically block off the child units and vice versa.