It's easy to update the dates of a reservation, such as if the guest requests to add an extra night or two to their stay, or if they want to arrive a day later.
Where to go
Reservation dates can be modified from the Reservation Folio. To do so, follow these steps:
Locate the applicable reservation > Open the Reservation Folio
From the header, click the calendar icon next to either the arrival date or the departure date
Selecting either calendar will open the edit date popup window where you can change either the arrival date, departure date, or both. Simply select the new date if it's available and then click the "Save" button:
A successful message will appear and remind you that you may need to update the rates to take into account the date change.
Don't forget to send an email to the guest with the date changes! Simply click on "Reservation Actions" from the Folio and select "Send Email."
Airbnb reservation changes
If you need to change the dates for an Airbnb reservation, you'll need to do so through your Airbnb portal. Please click here for more information on how to do this.