After connecting to Airbnb through CiiRUS, there may be occasions where CiiRUS and/or Airbnb advise you to re-authenticate your account.

What does it mean to re-authenticate?

In secure environments, users need to prove that their identities are genuine before an organization’s administrators grant them access to the requested resources.

You must authorize CiiRUS to publish your listings to your Airbnb account by logging into Airbnb via the secure portal connected to CiiRUS

Why might you have to re-authenticate your account?

A common example of why re-authentication may be required is if the login credentials to Airbnb change. Another reason is if the ongoing Authorization expires prematurely and doesn't refresh automatically. This can happen from time to time and is no cause for alarm, however, if not addressed, may lead to reduced visibility for your Airbnb listings.

To re-auth your Airbnb account, go to:

Select "View Authorizations/Re-Auth" from above the table:

From the pop-up window, click the colored icon on the far left of each Airbnb account present in the list. For most users, there will only be one.

A new tab within your Internet browser will open. Follow the prompts on this screen to connect with Airbnb and re-authenticate the account. BE SURE TO MANUALLY LOG YOUR COMPUTER OUT OF AIRBNB.COM IF YOU ARE CURRENTLY SIGNED IN.

It is very important to make sure all accounts have been logged out of Airbnb before re-authenticating the account. Prior to committing this step, urge all reservationists and staff with access to any of the Airbnb accounts to close their browsers that may contain Airbnb, and ensure that the Airbnb app on their phone is closed.

After following the instructions and logging into Airbnb, a success message should appear. It is now okay to close the new tab and navigate elsewhere back in CiiRUS. The Airbnb account will be ReAuthed shortly.