The CiiRUS Task Manager is the most advanced operational toolkit for property managers in the vacation rental industry. A new template system and intuitive mobile application make it easier than ever to manage housekeeping, maintenance, and inspection operations from anywhere.
CiiRUS' goals for property management companies using Task Manager are as follows:
Increase operational efficiency by reducing manual exchange between yourselves and onsite workers.
Increase overall housekeeping quality and efficiency due to fixed expectations, reference photos, and a central documentation of procedures.
Maximize guest satisfaction with better housekeeping results.
Decrease manual entry by allowing managers to create work-orders, inspection, and follow-up cleans based on issues raised onsite by workers.
Lower management company's liability by providing a paper trail with time-stamped photographic evidence of cleaning and sanitation measures at the home.
In the current climate, point 5 above is particularly important, owing to the possibility that a guest may fall in while on vacation at no fault of the property management company. In CiiRUS, the Task Report will show photographic and documentary evidence of the mandatory cleaning procedures having been followed.
The Task Manager sits on top of the legacy Housekeeping, Maintenance, and Inspection modules that are already a part of CiiRUS. These modules should be functional and understood before you set up Task Manager.
Using the Task Manager Portal
Housekeepers, maintenance-people and inspectors can use the Task Manager app to remotely manage their jobs and satisfy each of the Questions/Requirements configured in the Task Templates. If they have been set up as a contact in the system and have any kind of job assigned to them, they are ready to use Task Manager.
The mobile app is web-browser based, so it can be used on any modern smart-phone or internet-browsing device. It's also multi-lingual and works offline, maximizing accessibility for the most diverse or remote teams.
The app shows all assigned jobs for the staff member in an 8-week period, and allows them to prioritize based on the type of job, whether it's a back-to-back clean, and more filters. The staff member is walked through each of the sections, items, questions, and requirements set forth by the management company in the Task Templates. The Task can only be marked as complete once all questions, requirements, and photo uploads have been satisfied. The staff are also able to report issues using the app. If something is missing or broken, an issue report is made, which allows the management company to create new cleans, work orders, and inspections as follow-ups to the reported issues.
You can preview the Task Manager portal, by navigating to:
Operations
Task Manager > Task Templates
Select "Preview Task Manager as Administrator"
From the pop up, select the vendor that you'd like to preview Task Manager for and then click "Open Task Manager."
