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Guest communication
Handy tools like setting up automation templates, using the unified inbox, and Guest Pass.
25 articles
Guest profiles
Categorizing guests
How to export guest information
Unified Inbox
Using the Template Builder
Create an automated guest booking confirmation
Create an automated balance due reminder
Create an automated arrival instructions message
Create a message to upsell reservation extras to guests - (ex: "do you want to add a BBQ grill"?)
Create an email blast to all in-house guests
Create a message to thank guests for staying in your unit
Create a marketing email to past guests
Create a notice of reservation cancellation to guests
Using eCiiGN to send agreements and contracts
Sending rental agreements to guests
View signed rental agreements and contracts
View automation rules by unit
Can I include a token (smart-tag) in the email subject line?
Why are some of the tokens not populating in my message?
What is the character limit for SMS (text message) templates?
What is the GuestPass Portal?
GuestPass House Rules and Local Attractions
GuestPass theme and permission settings
Welcome to GuestPass (for guests)
GuestPass login details