Guest communication
Handy tools like setting up automation templates, using the unified inbox, and Guest Pass.
26 articles
Categorizing guests
GuestPass login details
Welcome to GuestPass (for guests)
GuestPass theme and permission settings
GuestPass House Rules and Local Attractions
What is the GuestPass Portal?
What is the character limit for SMS (text message) templates?
Why are some of the tokens not populating in my message?
Can I include a token (smart-tag) in the email subject line?
View automation rules by unit
View signed rental agreements and contracts
Sending rental agreements to guests
Using eCiiGN to send agreements and contracts
Create a notice of reservation cancellation to guests
Create a marketing email to past guests
Create a message to thank guests for staying in your unit
Create an email blast to all in-house guests
Create a message to upsell reservation extras to guests - (ex: "do you want to add a BBQ grill"?)
Create an automated arrival instructions message
Create an automated balance due reminder
Create an automated guest booking confirmation
Using the Template Builder
Unified Inbox
How to export guest information
Guest profiles
Time of day settings for automation rules