Guest communication
Handy tools like setting up automation templates, using the unified inbox, and Guest Pass.
26 articles
- Categorizing guests
- GuestPass login details
- Welcome to GuestPass (for guests)
- GuestPass theme and permission settings
- GuestPass House Rules and Local Attractions
- What is the GuestPass Portal?
- What is the character limit for SMS (text message) templates?
- Why are some of the tokens not populating in my message?
- Can I include a token (smart-tag) in the email subject line?
- View automation rules by unit
- View signed rental agreements and contracts
- Sending rental agreements to guests
- Using eCiiGN to send agreements and contracts
- Create a notice of reservation cancellation to guests
- Create a marketing email to past guests
- Create a message to thank guests for staying in your unit
- Create an email blast to all in-house guests
- Create a message to upsell reservation extras to guests - (ex: "do you want to add a BBQ grill"?)
- Create an automated arrival instructions message
- Create an automated balance due reminder
- Create an automated guest booking confirmation
- Using the Template Builder
- Unified Inbox
- How to export guest information
- Guest profiles
- Time of day settings for automation rules